At VM Antique, customer satisfaction is important to us.

Returns

  • Returns are accepted only if the product is damaged, defective, or incorrect
  • You must notify us within 48 hours of delivery
  • Products must be unused and in original packaging

Non-Returnable Items

  • Customized or made-to-order products
  • Items showing signs of use or damage after delivery

Refunds

  • Once the returned item is inspected, refunds will be processed within 7–10 business days
  • Refunds will be issued to the original payment method

Please note: Handcrafted items may have natural imperfections which are not eligible for return.